Complaints Procedure

As an Appointed Representative of New Leaf Distribution Limited, we aim to provide you with a high standard of service. If you are unhappy with any aspect of our service, please let us know.

We will acknowledge your complaint promptly and aim to resolve it within 8 weeks.

If you remain dissatisfied, you have the right to refer your complaint to the Financial Ombudsman Service (FOS):

Looking for more information on the Services BLS can provide?
Use the contact form below to get in touch.

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    (function($) { function setup_collapsible_submenus() { var $menu = $('#mobile_menu'), top_level_link = '#mobile_menu .menu-item-has-children > a'; $menu.find('a').each(function() { $(this).off('click'); if ( $(this).is(top_level_link) ) { $(this).attr('href', '#'); } if ( ! $(this).siblings('.sub-menu').length ) { $(this).on('click', function(event) { $(this).parents('.mobile_nav').trigger('click'); }); } else { $(this).on('click', function(event) { event.preventDefault(); $(this).parent().toggleClass('visible'); }); } }); } $(window).load(function() { setTimeout(function() { setup_collapsible_submenus(); }, 700); }); })(jQuery);